When I got home today, my internet bill was in my inbox. Yikes! It had doubled since last month! I figured the promo deal I had was over.
So I immediately called to beg for another promo deal. All I said was "I noticed the promotion is now over." There weren't even any formalities or "we'd really like to keep you as a customer" - they just transferred me immediately to the retention department who without any discussion (or begging) offered me a rate that is even less than what we've been paying for the past year. I was prepared to beg; seriously.
We now pay $19.95 plus taxes for internet only. (We were paying about $25).
It's like the other, "non-promo" rate is just for people who are too busy or don't bother to call in. All you have to do is call up and you get the better (way better) rate.
Savings is about $60/year.
Internet Bill - Reduced!
January 29th, 2014 at 11:41 pm
January 30th, 2014 at 12:59 am 1391043570
January 30th, 2014 at 04:33 am 1391056388
February 1st, 2014 at 05:21 am 1391232087